General Terms and Conditions and Customer Information

These legal texts were translated from German to create better transparency for the user. The German legal texts apply.

I. General Terms and Conditions§ 1 Basic provisions(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Stanislaw Bullmann) via the website melktrupp-boosting.com. Unless otherwise agreed, the inclusion of your own terms and conditions, if any, will be rejected.(2) A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed. Entrepreneur is any natural or legal person or a partnership with legal capacity, which acts in the exercise of its independent professional or commercial activity when concluding a legal transaction.§ 2 Conclusion of the contract(1) The object of the contract is the sale of goods.(2) Already with the listing of the respective product on our website, we submit to you a binding offer to conclude a contract under the conditions stated in the item description.(3) The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are stored in the "shopping cart". Via the corresponding button in the navigation bar you can call up the "shopping cart" and make changes there at any time. After calling up the page "Checkout" and entering the personal data as well as the payment and shipping conditions, all order data are finally displayed again on the order overview page. If you use an instant payment system as payment method (e.g. PayPal / PayPal Express, Amazon-Payments, Sofort), you will either be taken to the order overview page in our online shop or you will first be forwarded to the website of the provider of the instant payment system. If the forwarding to the respective instant payment system takes place, you make the appropriate selection and/or input of your data there. Finally, you will be redirected back to our online shop to the order overview page. Before sending the order you have the possibility to check all data again, to change it (also via the function "back" of the internet browser) or to cancel the purchase. By sending the order via the button "order payable" you declare the legally binding acceptance of the offer, whereby the contract is concluded.(4) Your enquiries regarding the preparation of an offer are non-binding for you. We will make you a binding offer in text form (e.g. by e-mail), which you can accept within 5 days.(5) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partially automated by e-mail. You must therefore ensure that the e-mail address you have provided us with is correct, that the receipt of e-mails is technically ensured and, in particular, that SPAM filters do not prevent it.§ 3 Conclusion of the contract for courses(1) The object of the contract is the execution of courses. As soon as the respective course offer is posted on our website, we will make you a binding offer to conclude a contract under the conditions stated in the respective course description.(2) The contract is concluded via the online shopping cart system as follows: The courses intended for booking are stored in the "shopping cart". Via the corresponding button in the navigation bar, you can call up the "shopping cart" and make changes there at any time. After calling up the page "Checkout" and entering the personal data as well as the terms of payment, all order data will be displayed again on the order overview page. If you use an instant payment system as payment method (e.g. PayPal / PayPal Express, Amazon-Payments, Postpay, Sofort), you will either be taken to the order overview page in our online shop or you will first be forwarded to the website of the provider of the instant payment system. If you are redirected to the respective instant payment system, make the appropriate selection or enter your data there. Finally, you will be redirected back to our online shop to the order overview page. Before sending the order you have the possibility to check all data again, to change it (also via the function "back" of the internet browser) or to cancel the order. By sending the order via the corresponding button, you declare the legally binding acceptance of the offer, whereby the contract is concluded.(3) Your enquiries regarding the preparation of an offer are non-binding for you. We will make you a binding offer in text form (e.g. by e-mail), which you can accept within 5 days.(4) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partially automated by e-mail. You must therefore ensure that the e-mail address you have provided us with is correct, that the receipt of e-mails is technically ensured and, in particular, that SPAM filters do not prevent it.§ 4 Provision of Services for Courses(1) The courses shall be held in the form described in the respective offers on the agreed dates.(2) As far as the execution of the courses depends on the number of participants, the minimum number of participants results from the respective offer. If the minimum number of participants is not reached, we will inform you in writing (e.g. by e-mail) no later than 7 days before the start of the course that the booked course will not take place. In this case, any services already rendered will be refunded immediately.(3) In the event of cancellation of an individual event due to short-term absence of the course instructor due to illness or other important reason, the services already rendered will be refunded immediately. In the case of events which consist of several event dates, if a date is cancelled due to the short-term absence of the course instructor due to illness or for any other important reason, the cancelled date will be made up on an alternative date.(4) In connection with the use of course rooms and objects, you must observe the local house rules. You must follow our instructions or those of the course instructor.§ 5 Replacement participantsYou can nominate a substitute participant at any time before the start of the course. There are no costs for this rebooking.§ 6 Special agreements on payment methods offered(1) Credit assessment If we make advance payment, e.g. in the case of payment by invoice or direct debit, your data will be passed on to PayPal (Europe) S.ā r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, for the purpose of credit assessment on the basis of mathematical-statistical procedures in order to safeguard our legitimate interests. We reserve the right to refuse payment by invoice or direct debit as a result of the credit check.(2) SEPA direct debit (basic and/or company direct debit) When paying by SEPA basic direct debit or by SEPA corporate direct debit, you authorize us to debit the invoice amount from the specified account by issuing a corresponding SEPA mandate. The direct debit will be collected within 5 days of the conclusion of the contract. The period for sending the pre-notification is shortened to 5 days before the due date. You are obliged to ensure sufficient coverage of the account on the due date. In the case of a return debit note due to your fault, you must bear the bank charges incurred.§ 7 Right of retention, reservation of title(1) You may only exercise a right of retention insofar as it concerns claims from the same contractual relationship.(2) The goods shall remain our property until the purchase price has been paid in full.§ 8 Warranty(1) The statutory warranty rights exist.(2) As a consumer, you are requested to check the item immediately upon delivery for completeness, obvious defects and transport damage and to notify us and the carrier of any complaints as quickly as possible. If you do not comply with this, this will have no effect on your statutory warranty claims.§ 9 Choice of law(1) German law shall apply. In the case of consumers, this choice of law shall only apply insofar as the protection granted by mandatory provisions of the law of the country of the consumer's habitual residence is not thereby withdrawn (principle of favourability).(2) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.II. customer information1. identity of the sellerStanislaw Bullmann Markgrafenstr. 36 12105 Berlin Germany (German) phone: 03089639694 E-mail: msup@gmx.deAlternative dispute resolution: The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at https://ec.europa.eu/odr2. information on the conclusion of the contractThe technical steps for the conclusion of the contract, the conclusion of the contract itself and the possibilities for correction shall be carried out in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions (Part I).3. contract language, contract text storage3.1 The language of the contract shall be German.3.2 The complete contract text is not stored by us. Before sending the order via the online shopping cart system, the contract data can be printed or electronically saved via the browser's print function. After receipt of the order by us, the order data, the legally prescribed information for distance selling contracts and the General Terms and Conditions will be sent to you again by e-mail.3.3 In the case of requests for quotations outside the online shopping basket system, you will receive all contract data within the framework of a binding quotation in text form, e.g. by e-mail, which you can print out or save electronically.4 Essential features of the goods or servicesThe essential characteristics of the goods and/or services can be found in the respective offer. 5. prices and payment methods5.1 The prices quoted in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.5.2 The shipping costs are not included in the purchase price. They can be called up via an appropriately designated button on our website or in the respective offer, are shown separately in the course of the ordering process and are to be borne additionally by you unless delivery free of shipping costs has been promised.5.3 If delivery is made to countries outside the European Union, additional costs for which we are not responsible may be incurred, such as customs duties, taxes or money transfer fees (bank transfer or exchange rate fees), which are to be borne by you.5.4 Any costs incurred by the transfer of funds (bank transfer or exchange rate fees) shall be borne by you in cases where the delivery is made to an EU member state but the payment has been made outside the European Union.5.5 The methods of payment available to you are indicated by a button on our website or in the relevant offer.5.6 Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are immediately due for payment.5.7 Unless otherwise agreed, when booking courses, payment must be made at the latest on the course date on site before the start of the course, otherwise there is no entitlement to participation.6. terms of delivery6.1 The delivery conditions, the delivery date as well as any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.6.2 Insofar as you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the goods sold during shipment shall not pass to you until the goods are handed over to you, irrespective of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person appointed to carry out the shipment.7. legal liability for defectsLiability for defects shall be governed by the "Warranty" provision in our General Terms and Conditions (Part I).These General Terms and Conditions and customer information have been prepared by the lawyers of the Dealer Association who specialise in IT law and are permanently checked for legal conformity. The Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. Further information can be found at: https://www.haendlerbund.de/agb-service.last update: 19.11.2018