Privacy

Privacy statement

These legal texts were translated from German to create better transparency for the user. The German legal texts apply.

data protectionUnless otherwise stated below, the provision of your personal information is not required by law, contract or contract. You are not obliged to provide the data. Failure to do so will have no consequences. This only applies insofar as no other information is given in the subsequent processing procedures. "Personal data" means any information relating to an identified or identifiable natural person.Server Logfiles You can visit our websites without providing any personal information. Each time you access our website, usage data is transmitted to us or our web host / IT service provider via your Internet browser and stored in log data (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of our overwhelming legitimate interest in ensuring the trouble-free operation of our website and to improve our services.Customer account Ordersclient account When opening a customer account, we collect your personal data to the extent specified there. Data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing takes place on the basis of Art. 6 Para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of your consent until revocation. Your customer account will then be deleted.Collection, processing and forwarding of personal data for orders When ordering, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to do so will mean that no contract can be concluded. Processing takes place on the basis of Art. 6 Para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you. A passing on of your data takes place thereby for example to the dispatch enterprises and Dropshipping offerers selected by you, payment service providers, service offerers for the order winding up and IT-Dienstleister. In all cases we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.Contact NewsletterCollection and processing when using the contact form When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. Data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of your consent until revocation. We will only use your e-mail address to process your enquiry. Your data will then be deleted if you have not consented to further processing and use.Use of the e-mail address for sending newsletters We use your e-mail address independently of the contract processing exclusively for our own advertising purposes for newsletter dispatch, provided that you have expressly agreed to this. Processing takes place on the basis of Art. 6 Para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.Use of the e-mail address for sending direct advertising We use your e-mail address, which we have received in the course of the sale of goods or services, for the electronic transmission of advertisements for our own goods or services which are similar to those which you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is required for the conclusion of the contract. Failure to do so means that no contract can be concluded. Processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of our overwhelming legitimate interest in direct advertising. You may object to this use of your e-mail address at any time by notifying us. You will find the contact details for exercising the objection in the imprint. You can also use the link provided for this purpose in the advertising e-mail. For this no other than the transmission costs arise according to the basic tariffs.Merchandise managementUse of an external merchandise management system We use a merchandise management system for contract processing within the framework of order processing. In addition your personal data raised in the context of the order to JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven, Germany is transmitted.Payment service provider Credit standing informationUsing PayPal All PayPal transactions are subject to the PayPal Privacy Policy. You can find it at https://www.paypal.com/de/webapps/mpp/ua/privacy-fullData collection and processing for credit checks If we make advance payment, e.g. in the case of payment on account or direct debit, we reserve the right to obtain credit information based on mathematical-statistical procedures using PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. For this purpose, we transmit the personal data required for a credit check and use the information received on the statistical probability of a default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) which are calculated on the basis of scientifically recognised mathematical-statistical procedures and in the calculation of which address data, among other things, are included. Their interests worthy of protection are taken into account in accordance with the statutory provisions. Data processing serves the purpose of credit assessment for the initiation of a contract. Processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our overriding legitimate interest in protection against payment default when we make advance payments. For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 para. 1 lit. f DSGVO by notifying us. The provision of the data is necessary for the conclusion of the contract with the desired payment method. Failure to do so means that the contract cannot be concluded with the payment method selected by you. cookies Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use these cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change. The processing is based on Art. 6 Para. 1 lit. f DSGVO out of our predominantly legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer. Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the cookies from being saved and the data they contain from being transmitted. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent. Under the following links you can find out how you can manage (among other things also deactivate) the cookies in the most important browsers: Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/macAnalysis Advertising CommunicationThe data processing operations described below in this section, in particular the setting of cookies, are carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our overwhelming legitimate interest:- the needs-based and targeted design of the website, e.g. analysis and statistics tools- to address website visitors in a targeted manner with interest-related advertising, e.g. with conversion tracking- Direct customer communication, e.g. with live chat toolsFor reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 para. 1 lit. f DSGVO. Use of Google Analytics On our website we use the web analysis service Google Analytics of Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data if you have your habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws. The purpose of the data processing is to analyse this website and its visitors. Google will use the information collected on behalf of the operator of this website to analyse your use of the website, compile reports on website activity and provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. Google Analytics uses cookies, which enable an analysis of the use of the website by you. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Google has certified itself according to the US-EU data protection agreement "Privacy Shield" and is thus obliged to comply with the European data protection directives. You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link [https://tools.google.com/dlpage/gaoptout?hl=de]. In order to prevent data collection and storage by Google Analytics across all devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt-out on all systems and devices used for this to be fully effective. If you delete the opt-out cookie, requests will be resubmitted to Google. If you click here, the opt-out cookie will be set: Disable Google Analytics. You can find more information on the terms of use and data protection at https://www.google.com/analytics/terms/de.html and https://www.google.de/intl/de/policies/ respectively.Use of Facebook Remarketing On our website we use the remarketing function "Custom Audiences" of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook"). The application serves the purpose of targeting the visitors of the website with interest-related advertising in the social network Facebook. For this purpose, the remarketing tag of Facebook was implemented on the website. This tag establishes a direct connection to the Facebook servers when visiting the website. This transmits to the Facebook server which of our pages you have visited. Facebook associates this information with your personal Facebook user account. When you visit the social network Facebook, you will be shown personalized, interest-based Facebook ads. Your information may be transferred to the United States. Facebook has certified itself under the US-EU Privacy Shield and is therefore committed to complying with the European Privacy Directive. You can deactivate the remarketing function "Custom Audiences" here. For more information about Facebook's collection and use of this information, your rights in this regard, and how Facebook can protect your privacy, please see Facebook's Privacy Notice at https://www.facebook.com/about/privacy/ Using the Live Chat System LiveZilla On our website we use the live chat system of LiveZilla GmbH (Byk-Gulden-Straße 18, 78224 Singen; "LiveZilla"). The system serves the purpose of communication between you and us as the provider. Data is also collected and stored for marketing and optimization purposes. This data can be used to create user profiles under a pseudonym. Cookies can be used for this purpose. The cookies enable the recognition of the Internet browser. The data collected with the LiveZilla technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the separate consent of the person concerned. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.Plug-insUsing YouTube We use the YouTube video embedding feature of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website.YouTube is an affiliate of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The function displays videos stored on YouTube in an iFrame on the website. The Advanced Privacy Mode option is enabled. This prevents YouTube from storing information about website visitors. Only when you watch a video will information about it be sent to YouTube and stored there. Your data may be transferred to the USA. Google has certified itself under the US-EU Privacy Shield and is therefore committed to complying with European data protection legislation. Further information on the collection and use of this data by YouTube and Google, your rights in this regard and ways of protecting your privacy can be found in YouTube's data protection information (https://www.youtube.com/t/privacy). Use of Google reCAPTCHA We use the reCAPTCHA service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data if you have your habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws. The purpose of the query is to distinguish between input by a person and automated, automated processing. Your input will be transmitted to Google for further use. In addition, the IP address and any other data required by Google for the reCAPTCHA service will be transmitted to Google. This data is processed by Google within the European Union and may also be transferred to the USA. Google has certified itself according to the US-EU data protection agreement "Privacy Shield" and is thus obliged to comply with the European data protection guidelines. The processing is based on Art. 6 para. 1 lit. f DSGVO in the legitimate interest of protecting our website from automated spying, misuse and SPAM. Further information on Google reCAPTCHA and the corresponding data protection declaration can be found at: https://www.google.com/recaptcha/intro/android.html as well as https://www.google.com/privacy.Data subject rights and storage periodDuration of storage After complete processing of the contract, the data will initially be stored for the duration of the warranty period, then under consideration of statutory, in particular tax and commercial retention periods and then deleted after expiry of the period if you have not agreed to further processing and use.Rights of the person concerned If the legal requirements are met, you are entitled to the following rights according to Art. 15 to 20 DSGVO: right to information, to correction, to deletion, to restriction of processing, to data transferability. Furthermore, according to Art. 21 para. 1 DSGVO, you have the right to object to processing based on Art. 6 para. 1 f DSGVO and to processing for the purpose of direct advertising.Please contact us if you wish. You will find the contact details in our imprint. Right of appeal to the supervisory authority Pursuant to Art. 77 DSGVO, you have the right to complain to the supervisory authority if you are of the opinion that the processing of your personal data is not lawful.Right of objection If the personal data processing operations listed here are based on our legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO, you have the right, for reasons arising from your particular situation, to object at any time to such processing operations with effect for the future. After objection has been made, the processing of the data concerned will be terminated unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.If personal data is processed for the purpose of direct marketing, you may object to such processing at any time by notifying us. After objection has been made, we will terminate the processing of the data concerned for the purpose of direct advertising.last update: 19.11.2018